Privacy Policy

At Géniale, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information. By using our website, booking services, or interacting with us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our services or website:

• Personal identification information: Name, email, phone number, date of birth.
• Medical information: Relevant health information, treatment history (if applicable).
• Payment information: Credit card or billing details (processed securely).
• Online information: IP address, browser type, cookies, and usage data.

2. How We Use Your Information

We use your personal information to:

• Provide and manage our services.
• Communicate with you about bookings, promotions, or updates.
• Improve our website, services, and customer experience.
• Comply with legal obligations and ensure safety.

3. Sharing Your Information

We do not sell your personal information. We may share information with:

• Service providers: For payment processing, website hosting, or email services.
• Healthcare partners: Only with your consent if relevant to treatment.
• Legal requirements: If required by law or to protect our rights.

4. Cookies and Tracking

Our website may use cookies and similar technologies to:

• Enhance your browsing experience.
• Analyze website traffic.
• Serve targeted content or advertisements.

You can manage cookies via your browser settings.

5. Data Security

We take reasonable measures to protect your personal information, including:

• Secure storage of electronic records.
• Restricted access to sensitive information.
• Staff training on privacy and confidentiality.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate data.
• Request deletion of your information.
• Opt-out of marketing communications.

To exercise these rights, please contact us at info@geniale.com.au

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their policies before providing personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the effective date revised.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, contact us at:

Géniale

Email: info@geniale.com.au
Phone: 02 9181 3999
Address: 137 Victoria Road, Drummoyne NSW 2047